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Grow your career with BMG Outsourcing – a leading, well-respected Australian-owned Outsourcing Company with offices in Clark and Sydney, offering you a long-term rewarding career with our Australian client. We are seeking a dedicated and detail-oriented individual to join our team as Operations Manager for our client. The primary responsibility is to contribute to the success of the business by planning and controlling the activities of the technical team; and managing client tickets, projects and invoices in Autotask. Working with the management team, the position also contributes to the development and implementation of organizational strategies, policies and practices. The Operations Manager is required to delegate tasks and coordinate the work of the technical team and will have accountabilities for managing the Filipino personnel.

  • Grow your career with BMG Outsourcing – a leading, well-respected Australian-owned Outsourcing
  • Company with offices in Clark and Sydney, offering you a long-term rewarding career with our Australian client.
  • We are seeking a dedicated and detail-oriented individual to join our team as Operations Manager for
  • our client. The primary responsibility is to contribute to the success of the business by planning and controlling
  • the activities of the technical team; and managing client tickets, projects and invoices in Autotask.
  • Working with the management team, the position also contributes to the development and
  • implementation of organizational strategies, policies and practices.
  • The Operations Manager is required to delegate tasks and coordinate the work of the technical team
  • and will have accountabilities for managing the Filipino personnel.
  • Bachelors degree in computer engineering, Computer Science, Information Technology or other relevant courses.
  • Skills and Experience
  • Highly developed organizational, administrative and people management skills.
  • Highly developed skills in managing multiple tasks and competing priorities.
  • Strong written and verbal communication, negotiation and facilitation skills.
  • Minimum five years IT experience focused on infrastructure, systems, networking or service desk.
  • Experience in operations management, process development and review, and team supervision.
  • Capacity to use the Microsoft Office suite of applications to an intermediate-high level.
  • Strong working knowledge of service desk ticketing system software. (Autotask)
For Interested Applicants, apply now.