7 Clear Signs It’s Time to Outsource Business Processes
With growth comes the need to adapt to key changes in your business. But such change can be daunting because it means unlearning the old ways and learning unfamiliar systems.
Cost reduction is a significant issue which many businesses undertake to allow the business to thrive. This could mean eliminating irrelevant resources, delegating more roles to team members instead of hiring more staff, and postponement of activities.
Outsourcing has been one of the best options to solve this. But outsourcing addresses other underlying issues that can be root causes of high expenditures.
Take note of these issues you might be experiencing as they could be clear signs it’s time to outsource.
Capacities are maxed out
Missed opportunities and staff burnout – these are two outcomes of maxing out capacities. If the team has too many projects to handle, it hinders everyone to move forward.
It is worth asking your team their specific needs before jumping into outsourcing tasks. This helps you strategise your next actions to avoid this from happening.
Tasks are too specialized
The farther a business progresses, the more processes are required. In some cases, these processes are too specific for the team to handle. One good example is a web developer’s expertise to maintain a huge accounting firm website.
It would make sense to outsource specialised tasks if time is limited for the staff to acquire new knowledge.
Deadlines are harder to meet
This sign is most often the impact of maxing out the team’s capacity.
As mentioned, discuss with your team the areas they need help with. There’s a better chance of meeting deadlines when the tasks are according to capacities. This allows the team to put more quality on their output as well.
Tasks are seasonal or one-off
It is not practical to hire talents that will work for a specific period only. For example, recurring tasks such as bookkeeping may be done 10 hours weekly. In another scenario, graphic designing is not an essential function but may be needed if the business will run marketing campaigns.
Many outsourcing service providers have hourly and/or project-based pricing structure to address this issue. This gives more flexibility to your business when accomplishing essential projects.
Future expenses are challenging to forecast
Aside from cutting down costs, future expenses can be easier to forecast through outsourcing. You can estimate future costs because a pricing agreement is set between you and the outsourcing service provider.
Technological investments are costly if done in-house
Implementation of technology in the workplace may occur massive expenditures. Software and hardware installation, hiring of IT experts, and training can be costly especially if you are a small business owner.
Outsourcing service providers gives you advantages through their wider access to technological infrastructure. This investment allows you to utilise advanced technologies without spending much on this asset.
Business is scaling quickly
As the business thrives, more resources are needed to keep up with the pace. It may sound good; however, it can be overwhelming when the business is scaling up too fast. This makes it challenging to forecast the timing of demands.
This can be an indication to outsource certain tasks and processes. It may be best to start outsourcing recurring tasks that do not directly impact business operations yet essential to deliver (ie. Data entry, bookkeeping etc.).
Want to start outsourcing?
Feel free to send us an email at firstname.lastname@example.org to discuss your outsourcing needs.